Browse our most frequently asked questions list below to learn everything you need to know!
Yes! All of our units are cleaned thoroughly. We are committed to making sure that your children are playing in a clean, well maintained, and safe environment. After each rental, every unit is thoroughly cleaned by commercial vinyl cleaners, disinfected, and sanitized. Once the unit is clean, it will be inspected to ensure cleanliness.
All of our units are made from 100% lead free vinyl. Safety is not an option, it’s a REQUIREMENT, and the safety of your children is our #1 priority.
High winds, precipitation, thunderstorms pose hazards for the safe operation of our inflatables. Our policies below outline treatment of rentals encountering such unfavorable weather conditions.
Note that these policies are specific to normal/inclement weather conditions. (Peach State Party Rentals, “PSPR”)
Cancellation/Reschedule (normal weather conditions)
In the event customer postpones event date due to non-weather related conditions, PSPR will make every effort to reschedule rental of same units on an alternate date. When same units are unavailable for rescheduled date, similar or like units, may be available.
Cancellation anytime up to TWO (2) days before a scheduled rental delivery will result in the deposit and any other amount paid towards the rental be issued back to the customer as a credit which can be used at a later date (with no expiration).
Cancellation the day of a scheduled rental, not previously approved by PSPR or severe weather related, will result in a forfeit of the paid deposit plus any amount paid towards the rental, neither refundable nor credited back to the customer (exceptions can be made).
Delivery and Usage
In the event of light rain with forecast for clearing skies, unit/s will be delivered and installed as requested. PSPR further requires that precipitation must have stopped and units be dried (wiped down) before resuming operation.
In the event of wind conditions exceeding 15 MPH, PSPR units may be installed but not inflated for use until the wind condition improves to less than 15 MPH. If/when wind conditions rise in excess of 15 MPH, units must be evacuated, blowers disabled, and units deflated until the wind conditions improve to within acceptable limits.
Linens
We require 5 business days notice from delivery for any changes or cancelations to Linen orders. Any changes or cancelations made within 5 business days of delivery for linens will not be refunded or credited.
Rescheduling
In the event customer postpones event date due to inclement weather, PSPR will make every effort to reschedule rental of same units on an alternate date. When same units are unavailable for rescheduled date, similar or like units, if available, shall be provided at no additional charge.
In the event rented units are installed and operational at event site, event date is considered official and will not be rescheduled.
Severe Weather Cancellation
In the event weather conditions are forecast as potentially severe, customers maintain right of reservation cancellation. However, Peach State Party Rental requires customers provide a minimum 24 hour notification (from time of delivery) of customer cancellation due to inclement weather to be eligible for a credit.
Customers shall have right of severe weather cancellation up to time units installation. Upon installation of units, however, units shall be considered rented and subsequently non-refundable.
This policy is limited to justifiable weather cancellations only and does not apply to any other reason for customer cancellation.
Linens
We require 5 business days notice from delivery for any changes or cancelations to Linen orders. Any changes or cancelations made within 5 business days of delivery for linens will not be refunded or credited.
Everything! Our units are a perfect addition to any party, event, or celebration. You can find one of our vast selection of bouncers, water slides, and interactive units at occasions including but not limited to: birthday parties, church festivals, charity events, corporate events, company picnics, school field days, grand openings, family reunions, Vacation Bible Schools, summer camps, and much more!
Under no circumstances should water be used with any inflatable that is not designed for such use. However, there are inflatables designed for use with water. We will be glad to let you know what water units are available for you to rent for your event. We do provide a water hose (25ft long) if inflatable is further please have a water hose present.
Our inflatables can be set up on grass, cement, concrete, asphalt, or even indoors with a different anchoring system available for every possible combination. When placing your reservation, please let us know on what type of terrain your rental will be installed. Inflatables that are setup on grass are anchored with long steel stakes, while inflatables that are setup on other surfaces or indoors are anchored with sandbags.
Still have questions?
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